A visitor has questions while checking your services. The automated chat feature replies right away and answers basic questions. Your team gets a clear record inside the CRM to follow up later.
Bring Back Returning Leads
Someone who chatted last week comes back with a new question. The AI Chatbot Assistant remembers the earlier chat and keeps the flow going. No one has to start over or repeat anything.
Handle After-Hours Messages
A message comes in at night. The virtual chat assistant sends a quick reply and logs the message. Your team sees it in the morning and follows up without delay.