Communication Suite

Manage Conversations with One Communication Suite

Run SMS, email, calls, Facebook, Instagram, and Google messages inside Lynx Software’s Communication Suite. Manage conversations faster and keep your team organized.

Consolidated Messaging

One Inbox for Every Channel

Run SMS, MMS, email, Facebook Messenger, Instagram DMs, and Google Business messages in one inbox. Lynx Software lets your team respond faster and manage all messages in one place.

Keep Every Conversation Connected

All messages stay linked in one thread. Your team can always see the full conversation and reply with full context.

2-Way SMS & Real-Time Calling

2-Way SMS

Send and receive SMS messages with leads and customers inside Lynx Software. Each message is linked to the contact, so your team always sees the full conversation and can respond quickly.

Outbound Calling with Click-to-Call

Call leads and customers directly from your screen. Use click-to-call, speed dial, track call duration and call source, and keep a clear record of each call.

Power Dialer & Call Tracking

Call More Leads Faster

Use the built-in Power Dialer to move through call lists quickly. Load your list and click to call each contact. No manual dialing required.

Track Every Call Automatically

Each call is logged and tracked inside Lynx Software. View key metrics including call duration, call source, and call outcome. Use this data to optimize future calls and follow-ups.

Measure Call Performance

Call reports show how many calls your team makes, average call duration, and conversion outcomes. Identify top-performing team members and lead sources that drive the best results.

Call Recording for Coaching & Compliance

Record Calls Automatically
Record both incoming and outgoing calls automatically inside Lynx Software. All recordings are stored in your CRM and accessible at any time.
Use Recordings for Training
Use call recordings to train your team. Review calls to highlight strengths and correct issues. Help team members improve call quality and increase conversion rates.
Support Compliance and Quality

Maintain compliance with industry regulations and resolve disputes confidently. Call recordings provide a clear record of every conversation.

Power Up Your CRM Conversations

Get full access to Lynx Software’s built-in messaging features with one simple monthly payment. Add advanced business communication software to your CRM without paying for extra tools.

Keep Your Business Conversations Connected

Run SMS, email, calls, and social messages in one place with Lynx Software’s communication suite. Stop switching between platforms. Start today and keep your business conversations clear and organized.
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